Reviews

I just had my 911 taken care of by Wade at Monaco Motors. They are truly something special. This shop is probably the most comprehensive shop I've ever been to. Considering how much I care for my car, it was so reassuring to have it so well looked after by everyone there. Wade and his team came very highly recommended by a good friend of mine and they lived up to every bit of that recommendation.


— Facebook User Review

By far the best service center I've worked with. Monaco Motors recently completed a ground up rebuild of my Porsche 993 motor. I have to say that they are by far the most knowledgeable and professional team of people I have worked with on my vehicles. Thank you Wade for making it right.


— Facebook User Review

It is so hard as a single woman to find a good reliable mechanic who will not take advantage of my lack of car knowledge. I feel so comfortable with the entire staff at Monaco Motors. They came highly recommended and now I see why. I used to bring my car strictly to Mercedes dealership, but here I get faster, better, friendlier service that's also more affordable.

Thank you guys for getting me back in the road fast. I'm confident that my car is in good shape.


— Facebook User Review

Great job, good maintenance on my car’s and highly recommended.


— Facebook User Review

I think it is one of the best service center in Canoga park but some how taking some more time. But if we will think that better service means it will take more time then it is the best service provider. The pricing level is very comfortable to everyone.



— Facebook User Review

I am truly so happy I found Monaco Motors that works on BMW's. I went to the dealer and they wanted to charge me double the price that Monaco Motors did. I called they told me to just bring my car in and they could take care of it same day. I was given a loaner and in a few hours it was washed & ready.

Wade and Jennifer were so Wonderful and Informative I now will continue to bring in my 330i Bmw for all future repairs.

Thank you so much!


— Yelp User Review

I started having problems with my bmw about a month and a half after purchasing it.. of course it wasn't new or anything.. but boy was I in for a surprise when I found out what was wrong with it. I'm just glad I took it to Monaco Motors.. Gennifer is a blessing.. whatever I needed she made it happen.. always kept in touch with me and always explained each step we went through. Will definitely be back!


— Yelp User Review

Got my BMW in for minor service. Gennifer was very helpful and informative about the service I needed and the pricing. Highly recommend MM to get your car assessed and serviced.


— Yelp User Review

Wade and his team have been incredibly helpful and nice. He saved me so much money fixing my mini. I was quoted an outrageous amount from the dealer and Wade cut it in half. I'm so happy with everything and I will definitely continue service there. Very honest and thorough.


— Yelp User Review

I'm so glad I found this shop! The customer service was amazing, Gennifer was such a great help with every question I had. The customer service was incredible and I will definitely be referring all of my friends and family to this shop.


— Yelp User Review

I've had a few visits with Monaco Motors the past few months for my Porsche 911. New tires, new brakes and rotors and even a malfunctioning rear spoiler. Each time they have been professional, friendly, accommodating and the work has been fantastic.

I've left extremely happy each time. The entire staff is very friendly and I feel like I've known them for years.

I would highly recommend them to anyone looking for a trusty shop.


— Yelp User Review

BEST PEOPLE EVER. Made the process of my repair so comforting. Extremely thorough and careful. I would recommend this place to anyone!


— Yelp User Review

My car was leaking coolant recently so I called Monaco motors and ended up bringing it there the same day. After half a day they troubleshooted my Bmw and gave me a very fair price based on parts and labor. I picked up my car after 3 days and it's ran perfect ever since. I even received a follow up call weeks later to see if there was any problems. That's the difference between good and being great at customer service. I would take my car back any time I have a problem and recommend them to anybody.


— Yelp User Review

This team is amazing. They were able to get me a last minute appointment and I felt taken care of. Thanks again for the surprise car wash. I'm definitely coming back!


— Yelp User Review

This is not the first review I have written for Monaco Motors. If you drive an Audi, Mini, Porsche or my personal favorite BMW this is the best place for repairs. The staff is friendly and knowledgeable. From minor repairs to diagnostic nightmares you cannot go wrong when you trust your mobile sanctuary to Monaco Motors.


— Yelp User Review

I needed to change my rear brakes and Gennifer at the front desk was incredibly helpful! She even called the Mini service center to check if brakes were under warranty for me (they were not...)

Everyone at the shop is nice and friendly, which was great because I didn't feel bored or awkward while I waited for my car to be serviced.

Service was great and my Mini's running smooth!

Ill definitely be back if my Mini needs work!


— Yelp User Review

I just had the best experience at Monaco Motors. Wade spent a lot of time diagnosing my 2011 X5 diesel. Diesel engines require a lot of understanding and Wade is a Master on the Diesel engines! Wade and his team, Gennifer, ISSAKA, Gene were the most professional knowledgeable technicians I have ever dealt with. I'm self knowledgeable about cars so I know with confidence if a shop is on the up-and-up. Monaco Motors is really next level with how they do things. Wade spend countless hours diagnosing a mysterious problem. I can't thank them enough for all they did. They dealt with me with a lot of kindness and Patience through the whole process. Every-time I called they would make time and inform me with great detail. If I had a question Wade would answer it with patience. I never saw any sense of up-sales or trying to give me service I didn't need. I HiGHLY recommend this shop for any German car service.

Wade and Monaco Motors will be my Mechanic for all my vehicles from now on.


— Yelp User Review

Great customer service and friendly staff. Went in for an oil change on my s550 and is running great. Thank you Wade and Gennifer!


— Yelp User Review

Thanks again to Monaco Motors for providing such great service to my Mini. My car is now 5 years old and Monaco always knows exactly what to do in order to get my car running great. The issue this time was a batter issue and Monaco found out that my battery was under warranty and did not charge me anything (when they easily could have). I would never take my car anywhere else.


— Yelp User Review

These guys get it right!

It's not often you come across a business that does everything right. I took our 2017 Macan S for a service and not only did they save me a ton of money from what the dealer charges, they treated me better than Porsche treats their customers.

I was very impressed from A-Z. Highly recommend this established business.


— Yelp User Review

Brought my Mini Countryman into Monaco Motors because my brake pad warning light came on. I was greeted by Gennifer who was very friendly and efficient. I was given a nice loaner car and told they would give me a call after they inspected my car's brakes. Turned out the brakes were fine and they referred me to the dealer to fix faulty sensors wrongly detecting low brake pads. Monaco could've easily "duped" me into spending money on an unnecessary brake job. I trust Monaco Motors completely and look forward to bringing my car back for years to come! Thank you, Monaco Motors!



— Yelp User Review

Had my 2013 BMW 3 series serviced the other day at Monaco Motors... from the moment I made the appointment on the phone until I picked up my car later that afternoon. Can't tell you how positive my experience was.... The shop was so clean and organized looking. The staff - super friendly and extremely informative... My car was driving nice when I brought it in but when I left - It was better! Driving like that ultimate driving machine again just like it was when I drove it off the BMW lot! Can't say enough about Monaco Motors... the prices were amazing too... they wanted $189.95 for my oil change service AND the brake fluid service together! When I called around for prices I started at BMW They wanted over $300 for that service! Geeeeze!!! They did overlook my entire car and told me my front brakes had about 15% pad left.. they didn't hound me to buy anything. Told me that I still had time and could probably get through summer... which is good... I will definitely be coming back to Monaco Motors for all my BMW needs... They ROCK!!!!


— Yelp User Review

This place is really great. Great service from start to finish. Owner Wade is a stand up honest guy. Gennifer and Cassidy are awesome up front. This is a place I will always use for my BMW's because I trust them. Been going there since I had my first 328i all the way to my 650i Convertible.


— Yelp User Review

Thank you for servicing my Mercedes Benz! You guys are priced fairly and have great customer service. I wouldn't take my Mercedes anywhere else. Thank You Monaco Motors



— Yelp User Review

Excellent service. Very professional and trustworthy. Fair and honest, all you should expect in a vehicle repair business. Highly recommend Wade and staff...

Glenn Adams


— Yelp User Review

It is so hard as a single woman to find a good reliable mechanic who will not take advantage of my lack of car knowledge. I feel so comfortable with the entire staff at Monaco Motors. They came highly recommended and now I see why. I used to bring my car strictly to Mercedes dealership, but here I get faster, better, friendlier service that's also more affordable.

Thank you guys for getting me back in the road fast. I'm confident that my car is in good shape.

It has now been more than 2 years, my car has been coming here. I appreciate them keeping track of when my service appointments are due, and sending me specials that apply to my service.


— Yelp User Review

I was looking for a new battery for my mini since the dealership wanted to charge an arm and a leg. I came across Monaco Motors on Yelp so I gave them a call. Genny answered the phone and immediately put me at ease. She was very knowledgeable and helpful so needless to say I ended up taking my car there. Everyone there was great, they even gave me a loaner car so I could get to work! When I picked up my car I was pleasantly surprised to find it washed and looking beautiful!!! I definitely found a new place to take my car going forward.


— Yelp User Review

I have brought my cars to them for the past 3-4 years and have gotten great service on the Porsche with great price as well. They have great communication and only work on the areas that are needed. Very fair and highly recommended


— Yelp User Review

Not often do I review places, but seeing as though I had such a magnificent experience with Wade and his team of highly qualified professionals, I had to do it! Not only did they offer quality work on my BMW 328i, that needed a new battery, oil pan replacement, and a new side arm, but the customer service was superb. Wade was very compassionate and made sure I was comfortable. He assured my car was in great hands and it absolutely was! You can expect for the prices to be up there (thousands+)but you pay for what you get! I recommend this place to anyone with luxury cars!


— Yelp User Review

Positive: Professionalism, Punctuality, Quality, Value

MONACO MOTORS Represents Excellent Quality In Labor,&,Service Professionalism, &, Customer Service. I Would Recommend All My Friends,&, Family With Hi Performance Vehicles To MONACO MOTORS


— Google User Review

The only place to take your car. Extremely professional and trustworthy!


— Google User Review

Brought a 2007 Boxster S for a pre-purchase inspection. Gennifer called me within 20 minutes of dropping off the car to tell me that oil was leaking from the transmission. Long story short, I followed their recommendation and didn't purchase the car. The best part is she didn't charge me for the inspection because they were only 20 minutes into it. So in other words these are honest folks who I can't recommend enough.


— Google User Review

rought my Mini Countryman into Monaco Motors because my brake pad warning light came on. I was greeted by Gennifer who was very friendly and efficient. I was given a nice loaner car and told they would give me a call after they inspected my car's brakes. Turned out the brakes were fine and they referred me to the dealer to fix faulty sensors wrongly detecting low brake pads. Monaco could've easily "duped" me into spending money on an unnecessary brake job. I trust Monaco Motors completely and look forward to bringing my car back for years to come! Thank you, Monaco Motors!


— Google User Review

First Class Service for your Import.


— Google User Review

This is an update to my previous yelp review from a while back. I took my 2013 3 series back to Monaco Motors for some clunking noise in the front end that I was experiencing while driving over bumps. It turns out it was the control arm bushings. They were completely worn out. The owner Wade had called me about an hour after I dropped it off with the diagnosis. He gave me the price which I thought was super fair and took care of the work. Called me after they were done about the end of the day got me picked up ( Free shuttle service ) and put me back in my car noise free. I can always depend on the team at Monaco Motors for taking care of my car!


— Google User Review

As my previous mechanic of 20+ years closed up shop, I was put in the position of extreme anxiety as I searched for a new source of support for my beloved BMW. Over the years I had visually noticed Monaco Motors and received numerous flyers left on my windshield. Now I had the opportunity to try them out and was not disappointed. I was greeted with enthusiasm and felt a genuine effort to bring me into the realm of satisfied customer. Monaco is professional, sociable, competent, and a pleasure to do business with. I sincerely recommend them!


— Google User Review

My engine coolant was low this morning and I went there they helped me to fix it and check my car conditions very professionally. Good service and nice people!


— Google User Review

Best German car technicians in Southern California. Wade is amazing.


— Google User Review

Professional. Good service. Better priced than the dealership particularly for a Porsche. The owner was very patient in explaining the processes for my car and looking out for what is best for the vehicle's health. I appreciated that.


— Google User Review

Amazing experience, The customer service is exceptional, they are very friendly, it has kept me coming back for over 10 years. Wade explains everything well, affordable service, they go beyond their call of duty; Wade has taken my car to BMW-Calabasas for recalls and at the end of my service i have a clean car. I can't thank Wade and his team enough. Keep up the great work and thank you so much!! God bless you.


— Google User Review

Have been going to Monaco Motors for many many years. Wade takes personal care and nothing is too much trouble. When I sold my previous car recently I was told it was on exceptional condition. I still travel to Woodland Hills for my service even though we have moved to West Hollywood. You guys are exceptional. Bob Pritchard


— Google User Review

When my warranty expired, I did not know what to do or where to go. I felt that my MINI Cooper Coupe deserved more than just a general service from an average shop or corporation. Thanks to Paco's referral, I found the right car doctors. I honestly do not have any doubts or concerns about what needs to be done to my car. I trust everyone there completely. I love the personal care, and that I can get shuttled to and from work considering I work 12 hours a day, 6 days a week! A+


— Google User Review

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