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“Monaco
Motors is awesome and Wade is fantastic.”
~Barry Bonds, San Francisco Giants
“I
trust Monaco Motors to do the job right the first time.”
~Steve Hoskins, San Francisco, CA
"Monaco
Motors was able to resolve my cooling system problems
when no one else could-including the dealer!”
~Steve
Majors, Chatsworth, CA
"I
go to Monaco Motors for two reasons; They are knowledgeable,
and they do the job right.”
~Roy Lee, KABC Radio, LA
A letter from a happy customer
My #5 spark plug
shot out of the cylinder head. The spark plug hole was
completely stripped and my car was undrivable. I had it towed to the
dealer.
They looked at it and told me that I needed a new cylinder head -
at a
cost of $6000! My car is CPO and supposedly has a 100,000 mile
drive train warranty. They disclaimed all responsibility because I
had
Bosch Platinum +4 spark plugs installed and they're not "factory
certified" spark plugs. When I bought my car CPO, those were the plugs
that were in it. I never changed them. They said that they had no
way
to verify that I hadn't changed the plugs, and it was my bad luck.
So, I got on the phone and stared calling independent BMW shops. One
of
the calls I made was to RMS (http://www.racemarque.com). These guys
are
rippin' BMW tuners. They make superchargers and do all kinds of cool
mods. Anyway, I talked to Sean over there and he said that if I wanted
them to put a supercharged M engine in my car I could bring it to
them.
If I wanted to have the motor that's in it repaired, I should call
over to Monaco Motors (http://www.monacomotors.com/) and talk to Wade.
It's Wades shop.
I called Wade and told him about the situation. He told me that he'd
seen this kind of damage on Porsches from time to time, but never
on a
late model BMW. He said to bring it over and he'd see what he can
do.
I had the car towed over there (don't even get me started on how poorly
the dealership treated me when I wanted to have my car towed elsewhere
to have the repairs done). Wade and his staff were so helpful and
friendly. I had my car back within 48 hours. They put in a heli-coil
and
changed some belts that were showing wear. The whole thing cost me
less
than $700.
If you're in the L.A. area and you need service, these are the people
to see. I can't recommend them highly enough. They're knowledgeable,
friendly and great at what they do. I'll never take my car to the
dealership for service or repairs again - now that I know about Monaco
Motors.
-Damien, LA |
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